Travelling to NZ

Auckland is New Zealand’s largest city, built around a stunning waterfront and two unspoiled harbours. With a population of 1.5 million people, Auckland aspires to become the world’s most liveable city.

In 2014 Auckland was ranked one of the top 10 cities in the world to visit by Lonely Planet’s Best in Travel guide. Also in 2014, Auckland was named the third best sport city in the world in the SportBusiness Ultimate Sport Cities Awards.

Wherever you go in Auckland, you’ll find something special – it’s a whole region waiting to be explored. The city centre’s world-class shopping, restaurants, bars and galleries are encircled by wine regions, stunning beaches, pristine rainforest and the magnificent Hauraki Gulf.

For information on things to see and do in Auckland and to make bookings visit the official Auckland tourism website

New Zealand has a national biosecurity system that is considered one of the most robust in the world. Please refer to this website for more information.

Business hours are generally from 9am-5pm Monday to Friday. General shopping hours are 9am-5pm or 6pm Monday to Friday and 10am-4pm on weekends. Many stores operate late night shopping on Thursdays or Fridays until 9pm.

Enjoy Auckland in any season – the region has a warm coastal climate without extremes of temperature. The seasons are the opposite of the Northern Hemisphere.

Auckland’s summer is from December to February, autumn (fall) is from March to May, winter is from June to August and spring is from September to November.

During November, Auckland has an average daily temperature of 13 to 19°C (55 to 66°F).

As Auckland has a maritime climate, it is recommended that you bring an umbrella and jacket.

If you are travelling further south before or after the summit, temperatures are cooler so please pack accordingly. For weather information visit

The currency used is New Zealand dollar. It has the following denominations:

Coins: 10c, 20c, 50c, $1 and $2
Banknotes/Bills: $5, $10, $20, $50 and $100.

Banking hours are usually 9am - 4pm, Monday to Friday. Automatic Teller Machines are well spread throughout Auckland. International credit cards are accepted throughout the country banks, most hotels and city stores.

Dress for all sessions is business casual, and for the conference dinner it is business attire.

New Zealand uses a 240 volt 50 cycle system with 3 pin flat plugs (see picture).

NZ Plug

The emergency number for police, fire and ambulance is 111.

It is strongly recommended that you purchase comprehensive travel insurance to cover the duration of your visit to New Zealand and to protect against cancellation charges, loss or damage to your luggage and personal effects, loss of cash and medical expenses.

It is strongly recommended that you arrange your own medical and dental insurance cover prior to visit.

While in New Zealand, you may visit any hospital or health centre should you need medical treatment or consultation.

The closest medical facility to the SKYCITY hotel is the CityMed Medical Centre located at:

Quay West Building
8 Albert Street
Auckland City – view map

Phone: +64 9 377 5525

This clinic is open Monday – Friday, 8.00am- 5.30pm. Any calls outside these times will be answered by an after-hours service who will assist you as required.

The closest emergency or after hours (24/7) medical facilities are:

White Cross Healthcare

202 Ponsonby Road
Ponsonby - view map

Phone: +64 9 376 5555

Auckland City Hospital

2 Park Road, Grafton
Auckland - view map

Phone: +64 9 367 0000

New Zealand is generally a very safe place to travel, with a relatively low crime rate, few endemic diseases and an excellent healthcare system.

However, you should take the same care with your personal safety and your possessions as you would in any other country, or at home. Take copies of your important documents such as your passport and credit cards, and keep them separate from the originals. You should also keep a record of the description and serial number of valuable items such as digital cameras.

In an emergency dial 111.

Every effort will be made to ensure delegates with special needs are catered for. Should you require any specific assistance, or catering please give details required on your registration form.

Goods and services sold in New Zealand are subject to a 15% Goods and Services Tax (GST). Retail suppliers are required to show the GST inclusive price on goods and services, and must clearly state if the tax is not included in the advertised price.

GST cannot be claimed back on purchases when leaving New Zealand. However, depending on the retailer, some goods can be purchased on a GST exclusive basis at the point of purchase, where it can be demonstrated that the items are leaving the country. The retailer is required to courier the items to the airport for you to collect on departure.

A taxi fare from Auckland Airport to the city centre is around $90 one way. Taxi ranks are located outside the arrivals area (door 8) at the international terminal. You can pre-book your taxi on the website or just turn up at the terminal ranks – taxis are always available.

Super Shuttle offers a shared ride option. The approximate cost for the trip from the airport to the city is $35 one way for one person. The shuttles operate from the Shuttle rank at the airport (not the taxi rank) located outside the arrivals area (door 8). Bookings can be made on the Super Shuttle website or just turn up at the terminal ranks

In general, the taxi fare for a 5km ride in Auckland costs approximately NZ$10 - $12.

Corporate Cabs
P: 09 377 0773
Online bookings:

Co-op Taxis
P: 09 300 3000
Online bookings:

Uber is also available in Auckland.

New Zealand has both analogue and GSM digital networks. Check with your phone company before leaving home about international mobile roaming facilities available in New Zealand and associated costs. There are three major networks providing this service – Telecom, Vodafone and 2Degrees, with a good national coverage. Due to the local topography there may be some coverage issues in mountain or beach areas. SIM cards can be purchased at Auckland Airport.

New Zealand is one of the first places in the world to see the new day, 12 hours ahead of GMT (Greenwich Mean Time).

Tipping when offered for good service is always appreciated.

If your travel itinerary includes a transit stop in Australia you may need an Australian Transit Visa. Details about this and how to apply can be found here. Failure to obtain this visa in advance of your travel may result in you being unable to board your aircraft.

No vaccinations are required to enter New Zealand.